BeeSafe
BeeSafe Guarantee
We warrant all workmanship performed by a Beeline Home Concierge for one year from the date of completion. If you are not satisfied with our work product we will happily repair the product to your satisfaction. If you are still not satisfied with our repair, we will pay another contractor of your choice to repair the product.
BeeSafe Promise
Safety Protocols: Before a Concierge rings your doorbell, they have completed a three month probationary period that includes written assessments and field training, controlled substance screening, and background and credit checks. After hire, controlled substance screening is performed at random four times per year, and background and credit checks are updated annually. We utilize GPS tracking to efficiently manage our worker bees while they’re in the field.
Continuous Training: We meet with each Concierge twice a day and provide ongoing training and education opportunities, not just to improve your experience, but to better the livelihoods of each Concierge. We ensure that each Concierge is equipped with the appropriate tools, supplies, knowledge and resources to handle each task safely and efficiently.
Emergency Preparedness: In case of emergency, call 911. Next, call us. We’ll be there to help and we take steps to ensure that we respond appropriately in case of emergencies. Our preventative maintenance program includes systems to prevent and detect emergencies, but if they happen, our team is trained to handle emergencies with professionalism and urgency, prioritizing the safety and well-being of all involved.
Communication: We maintain open and transparent communication with our clients, concierges, and partners regarding safety-related matters. We encourage our clients to voice any safety concerns or questions they may have. If an issue needs to be escalated, please reach out to matt@beelinehome.com directly.
Legal Disclaimers: Our lawyers are the Queen Bee around here so be aware that certain services require a licensed professional.
BeePrivate
At Beeline Home Concierge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or engage with our services.
Information We Collect:
Personal Information: When you interact with us, we may collect personal information such as your name, email address, phone number, and postal address.
Usage Data: We may collect information about your usage of our website, including your IP address, browser type, device information, and pages visited.
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
How We Use Your Information:
To Provide Services: We use your information to deliver the services you request, including scheduling maintenance visits, processing payments, and responding to inquiries.
To Improve Our Services: We may use your information to analyze trends, track website usage, and gather feedback to improve our services and user experience.
To Communicate With You: We may send you important updates, notifications, and promotional materials related to our services, with your consent.
Information Sharing and Disclosure:
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you.
Legal Compliance: We may disclose your information in response to a legal obligation, court order, or government request, or to protect the rights, property, or safety of Beeline Home Concierge, our clients, or others.
Data Security:
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices and Rights:
You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time by following the instructions provided in the communication.
Children’s Privacy:
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate action.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please email matt@beelinehome.com.
By using our website or engaging with our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Thank you for trusting Beeline Home Concierge with your privacy.
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“Timely And Efficient”
Beeline provides me the comfort I need that if I run into any issues with my home I can rely on Beeline to take care of it in a timely and efficient manner and knowing its being done by a company run by an honest neighbor.
Matt R, Foster Park, Fort Worth
“Exceeded My Expectation”
I’m so pleased with the service I’ve received from Beeline Home Concierge. Every experience has exceeded my expectation and given me peace of mind that the basics of home upkeep are being taken care of. I’m grateful to know all my maintenance is up to date and that if there is a problem an ethical and dependable service provider will make a beeline to come and help.
Ryon P, Mistletoe Heights, Fort Worth
